Manish Dua

Experience Design & Strategy Consultant

– working together with leaders to address key challenges and develop innovative solutions by gathering user insights, developing design strategies, and experience roadmaps.

Enriching Customer Experience

As a Consultant, Manish works with industry leaders and Startup founders to address key challenges at pivotal points in their growth. This includes strategizing and delivering transformational digital experiences with a focus on enterprise, healthtech, fintech, insurance, manufacturing, life sciences, retail, consumer, and frontier technology.

Known for using proven frameworks along with proprietary tools & accelerators to drive customer experience innovation that has allowed my clients to realize, on average, up to 10-30% increase in revenue by transforming their digital experiences.

Analyze. Strategize. Elevate.

Foundational Research

Elevate your business and soar to new heights

Foundational research uncovers end-user needs, motivations, and context of use; informing opportunities for innovation.

  • User & Stakeholder Interviews
  • Ethnographic Research
  • Contextual Inquiry
  • Competitive Analysis
  • Persona Development
  • Journey Mapping
Experience Strategy

Create meaningful experiences that delivers result.

Providing leadership teams with the strategy and vision to improve the customer experiences of their products and services; aligning internal teams around design thinking.

  • Current State Assessment
  • Customer Experience Benchmarking
  • Design Thinking / Sprint Workshops
  • Future State Storyboards
  • Experience Prototypes
  • Experience Audit Reports

Client Experience

Outputs from Expert Workshops

Let's Connect!

I’m always open to new challenges and connecting with fellow Design Thinkers.

Let’s grab a coffee or a pint, and chat if you’re in the LA area!